About Smart Talk Beacon

Using Technology & the Cloud to provide better security

Manufactures of IoT devices, pay attention! 

Smart Talk Beacon is cloud based software with a device driven agent that communicates mission critical information that impacts your clients and your business.

Smart Talk Beacon delivers the functionality needed to manage your IoT device now.  You will:

  • Receive errors as they occur on your device in real time.
  • Error correction is automated using AI functions to reboot, self diagnose and install new firmware.
  • Errors become notifications that become actionable work tickets.
  • This device driven process resolves errors quickly to save time, money and headaches.
  • Finally, a complete history of device performance is available to solve problems and provide quality service.

What is the difference between Smart Talk Beacon, traditional SNMP solutions and other support products?

Today’s devices:

  1. Have more information to share. This requires a more robust information gathering strategy.
  2. Are more diverse in design and functionality.  This means the information management process needs to adapt to changing needs.
  3. Have larger deployments in more diverse network typologies with greater security issues.  You need robust security and device registration and management processes.
  4. Require 2-way communications.  Devices need to be securely accessed in complex environments to resolve issues preferably with automation.
  5. Have complex diagnostic requirements.  This means more information from multiple sources gathered and managed in a way that makes sense and is easy for support staff to resolve issues.
  6. Need a better support solution for end to end management.  The support solution needs to gather information, managed information, generate notifications, work tickets and provide a resolution process with full documentation.
  7. Sometimes need to run in a propriety environment.  Stand alone implementations are available.

Smart Talk Beacon is a next generation device driven IoT error, support and management solution!

Reason for Failure

Why do IoT devices fail to work?

  • Human Error
  • Power Failures or Surges
  • Connection Failure
  • Sensor Errors
  • Storage Failures
  • Storage Write Issues
  • Temperature Changes
  • Network Failures
  • Connectivity Failures
  • Hardware Issues
  • Image Processing
  • more……..

What devices?

Smart Talk Beacon can support:

  • Micro CPU’s
  • Linux devices
  • Wireless
  • HSPA
  • IP Cameras
  • IP Sensors
  • Anything that runs a Linux kernel